Here at Misstic we work hard to process orders as fast as possible. So we will prepare and ship an order as soon as it is confirmed. If you decide to cancel an order while it is still being processed please email us at with your full name and order number as soon as possible. We’ll do our best to help you!


Customer satisfaction is very important to us, which is why we’re available to help. Just send us an email at with your full name, the order number and we will do our best to help you.

Products that are damaged, heavily used, or do not have a receipt do not qualify for refunds or exchanges. Please also note that we are unable to refund your original shipping charges. We can also only accept returns for products purchased on our website (




For questions about shipping, returns and your order, please feel free to contact us at and we will work hard to answer any questions you may have.